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Windows 10 Insider Build #18317 Sign-in options crashing (BUG?) – #WindowsInsiders

17 Jan 2019   | Windows 10

Tags: Account settings · Bug · Build #18317 · Crash · Sign-in options · WindowsInsiders

Hi!

So when testing and playing around with the various Windows Insider Builds, yesterday the new and latest came out. We are at Build #18317!

To test I have serveral machines installed, from a couple of Virtual Machines (on Server 2016, 2019 and Windows 10 – 1803) to physical devices like a Lenove Thinkpad 10 and Microsoft Surface 🙂

During the first look in this build I found that when I was opening Settings – Accounts – Sign-in options, the dialog would crash, hmm not good.

At first I thought, well can happen, let’s do a restart. But same behaviour. Oke, let’s dig in deeper. In the meanwhile a little discussion had started on Twitter (thanks all!) and a couple thing drew my attention. There was a mention of ‘Only on a remote RDP session’….

Well then let’s test that, and aha when I physically login a device (my Thinkpad) then I do not see the Sign-in options crashing. When I do a RDP to a VM, voila crash!

So the steps are described here:
I will start with the failing scenario and then the working one.

Remote Desktop Connection (RDP) – NOT WORKING

I come to the login screen:
There is already something missing, I normally login to this machine with a PIN! But that option is not given.. (see the good login experience in the next chapter!)

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I login with my password and goto Settings – Accounts 

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If I now click on sign-in options most of the times the Windows directly closes again!

But when I tried this on a little bit slower computer this is visible for a couple of seccond, and then crashes!

2019-01-17 20_27_15

Also here are some options not available, but that is ok over a RDP connection…?!

If you want to send data to Microsoft (I do!) then it is good to send the data from the ‘Reliability Monitor‘. To get there just type Reliability Monitor in the Search field. Yes it is improved and really good.
You can also find it at: Control Panel – System and Security – Security and Maintenance – ‘View archived messages‘

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Here you see what is going on with your system.

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If you click on the ‘View technical details‘ you will get the details of the crash. In my case there were two different buckets.

Bucket 1

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Bucket 2:

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Physical login (everything is good!)

So I come to the login screen.

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My login screen, and I can login with a PIN. Nice!

I can even see the other login options! (like password)

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And then I goto Settings – Accounts – Sign-in options with no problems:
(can even change them!)

2019-01-17 20_25_12

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